Meet the Team
I have a BA Honary Degree in Hotel Management and Institutional Operations, coupled with 30 years experience in the hospitality industry. I am an avid golfer (category 1) and have played the sport to a competitive high level, playing courses such as The Old Course, Muirfield, Carnoustie and Turnberry. I have a vast knowledge of the history of Scotland, Politics and love to meet new people, finding out about different cultures.
Since setting up my family run business 3 years ago, I can honestly say I love my job and believe me not many people can! It makes me feel good to be smartly dressed and show off our great city and country in our world class vehicles.
I have 30 years experience in the finance sector, along with excellent customer service being at the heart of my every day job. I enjoy organising the daily diary for our drivers and ensuring they are clear on the pickup times and locations of our clients.
I take care of all the financial accounting for the growing business and keep an eye on our competitors to ensure our tariffs remain competitive for our clients.
I am responsible for updating the website and adding new ideas and tours, so feel free to contact me with any suggestions, as they are always welcome.
All our drivers are well presented, polite, friendly and very professional. I have personally selected our drivers ensuring they are right for the job and are very trustworthy. I would trust them with my most precious fiancé Gillian so believe me they have been well vetted!
A couple of my drivers have a police background (now retired) for their main profession as well as a regular private car hire driver who has a vast amount of experience in customer service.
All my drivers have a great general knowledge and are well versed in the local history, along with having a great sense of humour.
I can assure you that you will feel very comfortable and no task is too much for them.
Today I would like to write to you to tell you about the impact your company had on our wedding day.
From the very beginning you have been so kind, understanding and accommodating. I really appreciate you putting my mind at ease and acknowledging all the little details I asked to be included (thank you for my red ribbon!). Not once did you get frustrated with my various emails! Dealing with brides isn’t easy. You were so lovely.
Ian, our chauffeur on the day, is the nicest man. Dignified, sweet, professional: I am not exaggerating when I say that he was a major highlight of our special day! We just loved him. Plus, he took our pictures and served as a witness! Paul and I eloped and your beautiful Mercedes was a big surprise from me to him on our wedding day. What a car! Stunning, classic, beautiful.
Hamish, thank you very much for everything. I look forward to the day when you can drive for us again. Ian was telling us that you also provide private tours all over Scotland. Because I am American this is a service my visitors from home would enjoy. I work at the University of Strathclyde and I intend to tell everyone there about your company too.
Please feel free to use my letter on your website and never hesitate to contact me if I can assist you with a further customer testimonial.
With all kind regards,
Heather Allison Donnelly
I have been using Hamish’s services for most of the transfers and tours I organise for my clients, and there has never been a time that someone has come back disappointed. Punctuality, reliability and professionalism are the words I would use to describe this company.
Concierge – Carlton highland hotel.
With consistently positive feedback, always provides a high standard of service for our guests, whether this is a very knowledgeable tour, or providing a professional corporate chauffeur service, Hamish and his team are a pleasure to work with!
Head Concierge – Crowne Plaza, Edinburgh”
Myself and my family took a trip to Edinburgh for the first time on 7th April 2017. I was struggling to find a reliable tour guide, so the concierge at the Marriott Edinburgh recommended we use Hamish Mair Chauffeur Services. I took up the offer and what a brilliant decision it was. The chauffeur (Ian) was very well dressed and we rode in the Mercedes Viano. His manners were first class, he was very polite and polished, and showed us around the castles and the highlands. He understood our needs and tailored made our tour accordingly. We utilized him for 8 hours and the family was very impressed with his level of service. I have very high expectations when it comes to the quality of service providers and HM services exceeded our expectations. Great chauffeur, great quality transport and great value for money. We will be utilizing HM Services again the next time we are in Edinburgh.
We appreciate your help with ground transportation when we were in Edinburgh a few weeks ago (I’m the gal with the blue glasses like yours, who was staying at the Hilton, remember??).
I’ve added your information to my “Sue recommends” in my travel website for preferred clients.
Don’t know when we’ll get to Edinburgh again but you never know……hope all is well with you. Thanks for your fun spirit and knowledge of the city.
Sue and Bill Painter
Thank you so much for your hospitality and gracious car services when we were in Scotland a couple of weeks ago. Fred and I loved our tour and it was so convenient for you to take us to the airport for our flight home. I hope you and your family are doing well.
My daughter, Emma, is a student at Edinburgh and I’ve give her your contact info “just in case” she ever needs help in Edinburgh. Thank you for your kind offer of sharing your contact info. As a parent, it’s comforting to know we have a friend in Scotland.
You can bet that Fred is ready to plan a golf trip and I’m ready to return (for a longer stay) to your city. As we make our plans, we will be contacting you for future car services.
That’s us just got home from the honeymoon yesterday. It was brilliant.
We would both just like to say thanks so much for all that you and your team done for us on the the wedding day with getting me and my crowd up to the church and the same with Shannen’s crowd and also the lifts from the church up to the hotel afterwards.
We couldn’t have asked for a better company to do it and we will highly recommend you in the future.
Liam & Shannen McFarlanee